Terms of Service
The rules and policies that govern your use of Zoinbase Market.
Applies to all products, services, and interactions within the Zoinbase Market platform (website, marketplace, and Discord).
Overview
Zoinbase Market (“we”, “us”, “our”) operates a digital marketplace offering virtual goods, services, and tools.
By accessing, purchasing, or interacting with Zoinbase Market in any way, you agree to comply with these Terms of Service (“Terms”).
These Terms apply to all users, including customers, visitors, and resellers.
We reserve the right to modify or update these Terms at any time. Continued use of Zoinbase Market after changes are made means you accept the updated Terms.
1. Acceptable Use
By using Zoinbase Market, you agree that you will:
- Not use our services for illegal, fraudulent, or unauthorized purposes.
- Not interfere with or attempt to exploit our systems or operations.
- Not abuse staff, support systems, or community platforms.
Excessive spam, including repeated pings to staff, may result in warnings, restrictions, or permanent bans.
Violations may lead to immediate termination of services without compensation.
2. Service Access
We reserve the right to:
- Deny or restrict access to any user at our discretion.
- Suspend or permanently ban users who violate our rules.
If access is revoked due to misconduct:
- You forfeit all rights to refunds, replacements, or warranties.
- Any active guarantees are immediately void.
3. Order Policy
To ensure successful order processing:
- All required information must be provided at checkout.
- Any requested notes or details must be accurate and complete.
- Payments must match the exact required amount.
Failure to follow these requirements may result in:
- Delayed or canceled orders.
- No eligibility for refunds or corrections.
Payments sent incorrectly or without confirmation are non-reversible.
4. Payment Terms
All purchases placed directly through the Zoinbase Market website must be completed using Bitcoin (BTC) or Litecoin (LTC). These are the only cryptocurrencies supported by our automated checkout system, and they have been chosen to provide a fast, secure, and reliable payment experience for every customer.
If you would prefer to pay with a different cryptocurrency or arrange an alternative payment method, please create a support ticket in our official Discord server at discord.gg/zoinbasecom before placing your order. Our team will review your request and provide instructions on how to proceed.
Should our Discord server ever become temporarily inaccessible or unavailable, you can reach us through our Telegram channel at t.me/zoinbasetalk to discuss payment options and complete your purchase.
Orders paid outside of these approved methods, or sent without first contacting our support team, may be delayed, cancelled, or deemed ineligible for refunds or replacements. Always confirm your payment method with us if you are unsure.
5. Refund Policy
All sales are final.
We do not offer refunds under any circumstances.
Eligible cases may qualify for replacements only.
6. Product Availability
Products and services may:
- Be limited in quantity or duration.
- Function only in specific regions or environments.
We are not responsible for regional incompatibility or user expectations not being met.
7. Replacement Policy
Replacements are granted only if all conditions are met:
- A valid Invoice ID must be provided.
- Proof of issue must be clearly shown.
- If requesting multiple replacements, prior proof is required.
Warranty is void if:
- Account credentials (email/password) are modified.
- False or misleading claims are made.
We reserve the right to deny any request that does not meet these standards.
- Record when receiving nitro.
- No Vouch = No Warranty.
8. Product Warranty Terms
Each product includes a limited warranty period. Warranty begins at the time of delivery.
| Product | Warranty |
|---|---|
| Spotify (Key / 12-Month Account) | 30 days |
| MovieStar | 48 hours |
| ChatGPT Accounts | 15 days |
| Prime Video | 30 days |
| Discord Server Boost Keys | 30 days |
9. User Responsibility
Users are responsible for:
- Ensuring compatibility with their device and region.
- Using services in compliance with local laws.
Zoinbase Market is not liable for misuse or improper handling of any product.
10. Third-Party Services
Some offerings may rely on external platforms.
We are not responsible for:
- Changes made by third-party providers.
- Service interruptions caused by those platforms.
11. Accuracy of Information
We strive for accuracy, but errors may occur. This includes:
- Pricing mistakes.
- Product descriptions.
- Availability issues.
We reserve the right to correct errors at any time without prior notice.
12. Service Disclaimer
All products and services are provided “as is” and “as available”.
We do not guarantee continuous uptime, error-free performance, or permanent availability.
13. Limitation of Liability
By using Zoinbase Market, you agree that:
- You assume full responsibility for usage.
- Zoinbase Market is not liable for any damages or losses.
This includes:
- Misuse by the user.
- Legal violations by the user.
- Region-related issues.
- Third-party platform actions.
14. Termination
These Terms remain in effect unless:
- The user stops using our services.
- Zoinbase Market terminates access due to violations.
15. Full Agreement
These Terms represent the complete agreement between Zoinbase Market and the user.
They override any prior agreements or understandings.
16. Updates to Terms
We may update these Terms at any time.
By continuing to use Zoinbase Market services, you agree to any revised Terms.
